A friendly face will be waiting to greet you at Christchurch International Airport and take you safely to your host family.

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At Catholic Cathedral College, we ensure that every young person is known, valued, and cared for. 

Our International Student Director has an open-door policy and is always here to welcome you—whether you need advice on your studies, help navigating daily life, or just a friendly chat. Our close-knit environment, support extends far beyond one office door. Our specialist ESOL, Careers, and Student Support teams work closely together to ensure you feel personally supported in every aspect of your school journey.

Please come and see us whenever you need assistance or want to share how your day is going. The door is always open.

Counsellor

Mitchell Power ​​​​​​​

counsellor@cathcollege.school.nz

The physical safety and emotional wellbeing of our students is our absolute priority. Catholic Cathedral College operates a dedicated, 24-hour telephone support line strictly for urgent welfare emergencies involving international students outside of regular school hours.

International Student Emergency Line: +64 27 374 6711

For general enquiries, enrolment updates, visa questions, or attendance notifications, please contact our school office during standard business hours or email international@cathcollege.school.nz.

To maintain our high standards of care and transparency, Catholic Cathedral College operates under strict national regulatory frameworks. Families and global partners can access our official quality assurance links and advocacy policies below.

The Education Review Office (ERO) is a New Zealand government department that reviews and reports publicly on the quality of education and care provided by schools.

Review Our Quality: Read Our Latest ERO Report — We invite our prospective families and international partners to read our latest official government evaluation.

We work incredibly hard to ensure your experience in New Zealand is positive, rewarding, and happy. However, if you ever feel concerned, upset, or have an issue that hasn't been resolved through a chat with your local buddy or the Director of International Students, we have a clear, supportive process to help you.

Internal Support

Students are always encouraged to speak directly to our International Team for confidential, safe advice within the school. Follow our Internal International Student Complaints Process.

Formal Complaints

If you are not satisfied by the outcome of our complaints process, you may notify the New Zealand Qualifications Authority (NZQA). Please refer to the NZQA website for more information on their role and process. You may also be able to take your complaint to Study Complaints – a dispute resolution provider specialising in supporting international students in resolving disputes with their schools.