FAQ (FREQUENTLY ASKED QUESTIONS)
Q: How much does it cost to hire your venue?
A: The venue hire is $60.00 per hour.
Q: What is the maximum capacity for each hall?
A:
Q: What else is included with the venue hire?
A:
Q: Is there free car parking onsite, and how many spaces are available?
A: Yes, we offer 153 free parking spaces onsite. Additionally, Walter Massey Park has off-site street parking available on Hain Avenue.
Q: Is the venue accessible for wheelchairs?
A: Yes, our ground-level hall facilities are fully wheelchair accessible, including bathroom facilities, and easy access to our café and bar.
Q: How many tables and seats are available in your hall?
A: We provide 20 tables, each seating approximately 10 people, with matching seating for each table.
Q: Can we bring our own food?
A: No, we are an FCP Auckland Council licensed caterer. We offer a range of competitively priced buffet, platter, and catering menus for you to choose from.
Q: Can we bring our own alcohol?
A: No, as a licensed facility, we do not allow outside alcohol. However, upon request, you may include bar services at an additional cost with your venue hire.
Q: Can we get access to the hall earlier to set up decorations, tables, etc.?
A: Yes, subject to availability. Additional time will be charged at the normal hourly rate. Please note that there are restrictions on decorations, such as the use of pins, nails, or any adhesive products on walls and doors. We only allow Blu-tack for such purposes.
Q: Is a booking fee required to confirm my hall booking?
A: Yes, a $150.00 booking fee is required at the time of booking. An invoice will be sent once we receive the venue agreement. Your booking is not confirmed until the payment is received.
Q: Is there a bond for catering required?
A: Yes, a 50% deposit is required to secure catering. The deposit is due 30 days prior to your event, with the balance payable 14 days before the event. Please note, you have 14 days to confirm catering numbers; no changes can be made after this period.
Q: Can I cancel my booking?
A: Yes, you can cancel:
Q: Is there anything we need to do at the end of our function?
A: Yes, as the hirer, you are responsible for ensuring the venue is left clean and tidy. All tables must be cleared of rubbish and decorations. Please make sure the hall is returned to its original state.
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