Payments Information – Terms of Use

The words "we" and "our" where used in these Terms of Use mean Ferrymead Bays FC. Ferrymead Bays FC allows Members to pay for event costs through MyCOMET, and purchase merchandise through the Online Shop. As such, all transactions made via MyCOMET for Ferrymead Bays FC administered events are subject to these Terms of Use.

These Terms of Use are a contract between you and Ferrymead Bays FC, separate to the Terms & Conditions of the National Registration System (which can be found HERE). Please read these Terms of Use carefully. By making payment and registering to a Ferrymead Bays FC administered event, you acknowledge that you have read, understood, and accept these Terms of Use.

1. Definitions

1.1 - MyCOMET means the online member portal utilised to register and access the payment gateway.

1.2 - Online Shop means "Ultra Football", the official online and stadium retailer for Ferrymead Bays Football.

1.3 - Paymark means the payment gateway used to make payment for products and services via MyCOMET.

1.4 - Analyticom - means Analyticom, the official national registration system provider for Ferrymead Bays FC, and provider of MyCOMET.

1.5 - Terms means these Terms of Use.

1.6 - Event means any non-subscription based activity.

1.7 - Fees means the costs and/or additional fees which may be payable for the use of Payment Services.

1.8 - Online EFTPOS refers to the method of payment directly from a mobile banking app.

1.9 - Payment Services means MyCOMET, Paymark, and the Online Shop.

2. Payment

2.1 - Payment can be made via Credit / Debit card; Online EFTPOS (Westpac, ASB and Heartland Bank customers only).

2.2 - All credit/debit card purchases made through the Online Shop will appear from "Ultra Football" on your statements.

2.3 – Ferrymead Bays FC is a New Zealand based organisation, with all transactions in New Zealand Dollars (NZD), unless explicitly outlined prior and/or at point of purchase. All fees are in NZD and are inclusive of tax unless explicitly outlined at point of purchase.

2.4 - Ferrymead Bays charge a 2.5% fee on Credit / Debit card transactions for programme/season registrations.

3. Use of Payment Services

3.1 - You agree to not use MyCOMET for any improper, injurious, offensive or unlawful purpose.

3.2 - You will pay all Fees payable for the Payment Services at the time of online transaction by credit credit or Online EFTPOS. We reserve the right to amend any Fees from time to time, and to adjust any Fees recorded on the Payment Services if the price recorded is incorrect.

3.3 - If you are using a credit card, you represent and warrant that the credit card is issued in your name and that you shall pay to the credit card issuer all Fees incurred through the use of Payment Services. These charges may include card tokenisation and/or transaction fees.

3.4 - Upon commencing a transaction through MyCOMET you will be presented with a confirmation screen verifying the transaction details you wish to process. It is your responsibility to verify that all transaction information and other details are correct. We shall have no liability for transactions which are incorrect as a result of inaccurate data entry in the course of providing Payment Services or for loss of data or information caused by factors outside of our control.

3.5 - We also use a payment gateway operated by Paymark for transactions incurred via MyCOMET. Paymark will collect information about you (including information about transactions processed by you) from time to time through Paymark. Any such information collected shall be treated in accordance with the Paymark Privacy Policy which can be found HERE.

4. Refunds Policy

4.1 -  Refunds are at the sole discretion of Ferrymead Bays FC. Any requests for refunds will require the authorisation of the President or Treasurer of Ferrymead Bays FC.

If we are unable to field a team at the start of the season because there are insufficient registered and financial players to make up a team, the team entry will be withdrawn from competition and any players not able to be placed in another suitable team will receive a full refund. Where a player wishes to withdraw from playing and provided we have received written notice (by email to [email protected]), we will consider refunds as follows:

Within 4 weeks of season start: full amount of the subs less an administration fee of $25.

If your refund request is accepted, the refund will be transferred back to the originating credit card, nominated account, or held to your credit against future invoices. No cash refunds will be given.  In the case of the Online Shop, this shall be dealt with in accordance to the Online Shop refund policy.

4.2 - In the case of overpayment, a refund will only be provided when it has been proven that there has been an overpayment or where we are obliged to provide a refund by law. When applying for a refund you must provide us with proof of the overpayment or provide reasons why the refund should be made.

5. Shipping & Delivery Policy

5.1 - All merchandise deliveries are managed in accordance with the Online Shop Terms and Conditions.

6. Security

6.1 - SSL protocol (2048-bit) is used to encrypt all data transferred over the MyCOMET network. In the case of the payment gateway, operated by Paymark, cardholder data is operated in accordance with strict requirements as set out in the Payment Card Industry Data Security Standard (PCI DSS). Evidence of Paymark's PCI DSS compliance is available on request.

6.2 - You acknowledge and agree that Internet transmissions are never entirely secure or private, and that any message or information you send through the Payment Services may be read or intercepted by others, even where the Payment Services is stated as being secure. Neither we, or the Payment Services shall have any liability for the interception or 'hacking' of data through the any of the aforementioned services by unauthorised third parties.

7. Limitation of Liability

7.1 - We accept no liability or responsiblity for the refusal or reversal of payments which are matters between you and your credit card provider.

7.2 - We cannot warrant that the E-Commerce Process, and/or your use of our E-Commerce Services will be faultless, immediate, continuous, and virus free, nor that information provided through the E-Commerce Process will be complete, accurate or up to date. We will endeavour, however, to ensure the E-Commerce Services are available at all times, subject to maintenance.