ASSISTANCE FOR VULNERABLE FAMILIES
Additional Assistance
Information below for families who require extra assistance at this time.
Citizens Advice Bureau
For assistance they are available by phone or have a look at the large amount of information available on their website. 0800 367 222
Citizens' Advice Bureau Website
They also have specific information re Food Banks and information for if are isolating and you need assistance.
Nourished for Nil
Open: Monday - Wednesday – Friday (4.30pm - 5.30pm) Thursday (10:00am – 11:00am)
Open: Monday (3.00pm- 4.00pm)
Open: Friday (5:00 – 6:00pm)
Open: Tuesday and Thursday (4:00pm – 5:00pm)
Tihei Mauri Ora
Our team at Tihei Mauri Ora can connect our Pasifika families to external agencies including Work & Income (WINZ), Civil Defence and Mental Health Support.
Contact 0800 211 024, there are Pasifika staff available.
Operation times 10am-4pm Monday to Friday.
Work & Income New Zealand (WINZ)
Assistance with food grants, wage subsidy, employment, emergency benefit etc
Call 0800 559 009 (main line - you can ask for pasifika staff)
Samoan line 0800 663 003
Community Connector Support
Any displacement as a result to covid-19 for churches, families and individuals.
The Community connector support is available.
Please email: [email protected]
Kainga Ora Pasifika Services no longer doing food vouchers
Family violence & mental health support
Call 06-650 5106 or email [email protected]
Extension to COVID-19 hardship assistance for whānau
The Government has extended the increased income limits for hardship assistance until Thursday 30 June. This means more casual or part-time workers, or people who aren’t already getting financial support, will continue to be eligible for help with their immediate or emergency costs. This is especially important for those who need direct help as part of the COVID-19 welfare response. People new to MSD can check these links to see the new income limits:
They’ll be asked some easy questions about their costs, then MSD will let them know about any Work and Income payments they may be able to get. Alternatively, if they’d like to talk with MSD, they can call:
Interpreters are available. Please note, income limits for Emergency Housing Special Needs Grants, Transition to Work Grants and the Course Participation Allowance aren’t changing.
50 Murphy Road, Taradale, Napier 4112
Phone +64 6 844 2159 Email [email protected]
Absence Email [email protected]