Cancellations and Refund Policy
Venues, competition days and schedules of events may be changed or cancelled at event organiser’s absolute discretion, after which it may be decided to provide a refund of registration fees. In case the organisation is compelled to cancel a specific sport as part of the games because of a lack of participants, participants will be offered the choice between registering for another sport or withdrawing their participation. In the latter case, they receive an 80% refund.
Cancellations must be notified in writing.
- You may cancel your registration in the event up until 11.59pm on Friday 31st August 2026. You will be entitled to an 80% refund of your registration fees, less any administration costs.
- Cancellations received between Saturday 1 September and Wednesday 30 September 2026 are entitled to a refund of 50%, less any administration costs.
- No refunds will be issued for cancellations after 11.59pm on Wednesday 30 September 2026 regardless of date of registration.
Except as provided above, Rainbow Games Tāmaki Makaurau is not liable to compensate or refund any costs or expenses you may have occurred if events or activities are cancelled. Events for Rainbow Games Tāmaki Makaurau may proceed in all weather and other environmental conditions provided that the event organisers and event officials determine, in their sole discretion, that it is safe to do so. The event organisers may reschedule or cancel some or all events for any reason, including but not limited to any extraordinary circumstance beyond its reasonable control, such as serious fire, storm, and/or flood, earthquake, explosion, act of a public enemy, war, insurrection, terrorist act or threat of terrorist act, sabotage, epidemic, pandemic, embargoes, strikes and/or labour disputes, acts of God, acts of any government whether national, local or otherwise, or any agency thereof which affects the performance of the event organisers, including a lack of funds or being or becoming insolvent, as well as a lack of sufficient participation numbers.
In the event that the entire or parts of the games is cancelled, for any reason whatsoever, I agree that I will have no claim or take no action against Rainbow Games Tāmaki Makaurau Auckland in respect of any loss, damage or expenses incurred by me as a result of such cancellation, and I accept and agree that I will only be entitled to a partial refund of the registration fee.
Any refund of your fee(s) will exclude all currency conversion charges and administrative charges incurred by the event organisers in processing your original entry.